Shipping policy
## Shipping Policy – DANIELA VALMONT
We are proud to offer free shipping!
All orders are processed and shipped from our warehouse. Please allow extra time for order processing during holidays and sales seasons.
We process orders from Monday to Friday. Orders will be processed within 3–10 business days from the date of purchase and shipped the day after processing. Please note that we do not ship on weekends.
Once your order has been placed, we cannot cancel it. If you need to change delivery information, please contact us as soon as possible at: **[maison.luca.valmont@gmail.com](mailto:maison.luca.valmont@gmail.com)**. Once the order has been processed, no changes can be made.
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### How long will it take to receive my order?
After placing your order, please allow 1–3 business days for processing. After that, delivery time varies depending on your location. Please note that due to COVID-19, orders may be delayed to ensure maximum safety.
Below are the estimated delivery times per country:
• Europe: 7–14 business days
• USA: 7–15 business days
• Canada: 7–16 business days
• Central America: 10–25 business days
• Australia / New Zealand: 10–26 business days
• Other countries: 11–30 business days
In exceptional cases, an order may take longer than usual. In such cases, delivery may take up to 40 business days. If you experience unusual delays in your order, please do not hesitate to contact DANIELA VALMONT customer service at **[maison.luca.valmont@gmail.com](mailto:maison.luca.valmont@gmail.com)**, and we will be happy to help resolve any issue.
We appreciate your understanding and patience during these difficult times and strive to provide you with the best possible shopping experience at DANIELA VALMONT.
We will provide you with a tracking number so you can monitor the status of your order in real time and stay informed about the delivery progress.